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                                                             organizational excellence assessment, process improvement 
                                                             or accreditation documentation?  Click here to find out how we can help.

About The Duffy Group

Contact Information

RFP and Grant Applications

Quality Organizational Excellence and Process Improvement

Position Papers and Reports
Strategic Planning

Project Management

Program Reviews

21210 McLean Line, RR#1
Wardsville, ON

N0L 2N0

Tel:  (519) 785-0276

Fax:  (519) 785-3037

Email The Duffy Group

Profile of the Firm

The Duffy Group, a health care management consulting firm established in 1995, works on an independent basis or in strategic alliances with clients and colleagues to offer the following services: 

  • Request for Proposal (RFP), grant application and report writing;
  • Quality, organizational excellence assessment and process improvement;
  • Preparation of quality certification or accreditation documentation;
  • Strategic, program and operational planning;
  • Research projects and position paper preparation;
  • Project management;
  • Program reviews and organizational development; and
  • External reviews of unsuccessful proposals.

The Duffy Group clients include, for example:
  • Small and rural hospitals;
  • Providers of community-based visiting nursing, personal support, homemaking and therapy services, medical equipment and supplies;
  • Family Health Teams;
  • Health care foundations; and
  • Regional, provincial and national health care associations, organizations and voluntary groups.

Profile of the Managing Director

Heather Anne Campbell, Managing Director of The Duffy Group, is a graduate of the University of Toronto's Master of Health Science Program.  Prior to establishing her firm in September 1995, she worked as an administrator in both institutional and community health settings.  Previously, Heather was employed as a planner and management consultant, assigned to work on domestic and overseas projects for both the health care and executive search practices of two large Toronto-based international consulting firms.

An experienced, innovative, proactive and values-based health administrator and consultant, Heather is known to be a practical, highly organized and effective communicator with excellent listening skills and writing abilities.  Skilled in collaborative management, she excels at coaching, instructing, and group facilitation.  

Heather has a strong interest in rural health issues, primary health care renewal, inter organizational collaboration, alternate models of governance, quality, organizational excellence assessment, process improvement, home care and specialized geriatric services. 

In her other life, she is an avid traveler and keen outdoor enthusiast who has hiked and bird-watched extensively in North, Central and South America and Southern Africa.  

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